Mobile World Gore
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Terms of Service & Repair Policy

Last updated: October 2026 • Mobile World Gore (57 Main Street, Gore 9710)

Welcome to Mobile World Gore. By booking a repair, dropping off a device, purchasing accessories, or using our services at 57 Main Street, Gore, you agree to the following terms and conditions.

1. Free Diagnostic Assessment ($0)

Our initial diagnostic evaluation is completely free of charge. We inspect your device, identify the fault, and provide a fixed quote. You have no obligation to proceed with the repair if you decide not to.

2. 90-Day Parts & Labour Warranty

All hardware replacement parts (screens, batteries, charging ports, speakers, cameras) installed by Mobile World Gore are backed by our comprehensive 90-Day Warranty:

  • What is Covered: Manufacturing defects in replacement parts, unexpected component failure, and workmanship issues related directly to the repair performed.
  • What is Not Covered: Subsequent physical impact damage, cracked glass/OLED, accidental liquid exposure, unauthorized third-party tampering, or user modifications made after handover.

3. Customer Data & Backups

While our technicians take utmost care and standard repairs (screen, battery, port replacements) do not modify user data, Mobile World Gore is not liable for data loss arising from pre-existing board failures, OS corruption, or unexpected storage malfunctions. Customers are strongly encouraged to back up their devices before booking a repair.

4. Liquid & Water Damage Treatment

Liquid damage repairs involve chemical cleaning and corrosion removal. Due to progressive oxidation, some secondary issues may emerge over time. We test all functional components prior to release. Liquid damage assessments carry warranty strictly on newly installed components.

5. Unclaimed Devices

Once a repair is completed, we notify you by telephone, SMS, or WhatsApp. Devices left uncollected for more than 90 days after notification may be recycled or disposed of to recover costs, in accordance with New Zealand law.

6. Consumer Guarantees Act (CGA)

Nothing in these terms limits or affects your statutory rights under the New Zealand Consumer Guarantees Act 1993 or Fair Trading Act 1986.

7. Contact & Enquiries

If you have any questions regarding these terms, visit or reach out to us: